Purchasing


Vendor Invoicing Requirement
Read our Vendor Invoicing Requirement Toolkit for detailed instructions on how to ensure your invoice is paid.
Download ToolkitGuidelines on Submitting Invoices
Dear Vendors,
Thank you for your interest in providing goods or services to . Since a clear and complete invoice helps in ensuring timely payment, we have outlined a few policies for streamlining the invoicing process. Archroma has outsourced invoice processing activity to Genpact, so it is important that you send invoice and payment queries to the correct email address to avoid any confusion.
The following information is also necessary on the invoice:
Invoice Required Information
Number | Invoice Required Information | Applicable |
---|---|---|
1 | Purchase order (PO) number | ✓ |
2 | If you do not have PO number, obtain a valid PO number from your Archroma contact before sending your invoice. | ✓ |
3 | Correct Legal Entity Name and complete address of the vendor as per the purchase order | ✓ |
4 | Invoice number and date | ✓ |
5 | Billing and shipping address of Archroma | ✓ |
6 | Packing, freight, and additional costs, if any, as per the purchase order, along with the total value of goods | ✓ |
7 | Quantity and unit of measurement | ✓ |
8 | Taxes (GST, VAT, etc.) and registration number, if applicable, of Archroma and the supplier | ✓ |
9 | Rate of duties and taxes as per the purchase order | ✓ |
10 | Description/classifications of the tariff of the said goods or services | ✓ |
Other General Guidelines | ||
11 | Invoice should be provided in a legible and readable format | ✓ |
12 | Archroma will pay for goods and services specified on the PO. Any variations in quantity or price should be agreed and processed in the PO first before sending invoices. | ✓ |
13 | Unless requested by Archroma, do not send the invoice copy multiple times. This will help prevent duplication in our systems and payment delays. | ✓ |
14 | Only one invoice per attachment is permitted. Multiple invoices included in one attachment will be rejected. | ✓ |
15 | If an invoice has already been submitted but not paid for, the vendor should make a query to the help desk rather than uploading the invoice again. Please do not attach invoice copies when submitting queries to Genpact Help Desk. | ✓ |
16 | Please send vendor statements, reminders, and demands to the help desk (Open-Source Ticket Request System accounts) and NOT to the place where invoices are received. | ✓ |
17 | The PO terms and conditions detailed at www.archroma.com/purchasing/purchase-terms-conditions apply to all supplies and services. | ✓ |
18 | If submitting a credit note, ensure you quote the corresponding invoice number and PO number as reference to which the credit note is being issued. | ✓ |
Incomplete Invoices and Returns
Any invoices with incorrect or missing information will be returned to the vendor for correction. This contributes to streamlining the invoice verification and payment process to benefit Archroma vendors.
Regional Invoicing Contacts
Any invoices with incorrect or missing information will be returned to the vendor for correction. This contributes to streamlining the invoice verification and payment process to benefit Archroma vendors.
Americas
For new invoices only:
- US and Canada:
americasinvoice@archroma.com
Hard Copy Invoices:
Must be sent to local sites for the following countries (addresses and instructions can be found below):
- Central and South American Countries
Help Desk
For queries or assistance regarding invoices, statements, or payments:
- US and Canada:
aphelpdeskamericas@archroma.com
United States and Canada
Central and South America
Hard Copy Invoices:
- Hard copy invoices are required for all Archroma legal entities in Central and South America.
- Invoices should be sent to Archroma Finance Department. Please refer to your purchase order or work with your local contact for address details
Asia Pacific
Hard Copy Invoices:
Hard Copy Invoices:Must be sent to local sites for the following countries (addresses and instructions can be found below):
- China
- Japan
- Malaysia
- Singapore
- South Korea
- Vietnam
- Taiwan
- Thailand
Help Desk:
For queries or assistance regarding invoices, statements or payments:
- China:
aphelpdeskchina@archroma.com - Hong Kong:
aphelpdeskhongkong@archroma.com - India:
aphelpdeskindia@archroma.com - Indonesia:
aphelpdeskindonesia@archroma.com - Singapore:
aphelpdesksingapore@archroma.com - Taiwan:
aphelpdesktaiwan@archroma.com
China
Hard Copy Invoices:
- For all Archroma China legal entities, a hard copy of invoices should be sent to Archroma Finance Department at Panyu Guangzhou, China, to the address below. Please follow the instructions you receive.
Archroma Finance Department, Accounts Payable
Guangzhou New Textile Chemical Co., Ltd
No.1011, Fuyi Rd., Shilou Town, Panyu District,Guangzhou,Guang Dong Province, China
Hong Kong
Hard Copy Invoices:
- Hard copy invoices are required for all Archroma legal entities in Hong Kong. Invoices should be sent to local Archroma Finance Department to the address below.
Archroma Finance Department, Accounts Payable
Room no 09-10, 10F, Tower 1, Millennium city -1 , No 388, Kwun Tang Road, Kowloon, Hongkong
India
- Only a hard copy of an invoice will be accepted for payment processing.
- For Direct Material (Local) – Invoice copy needs to be accompanied with the material itself as well as another original invoice and sent directly to the address below:
Archroma International (India) Private Limited
Source To Pay
4th floor, Lighthall
Saki Vihar Road
Andheri (East), Mumbai 400072
- For Direct Material (Import) – Invoice copy needs to be provided to the Archroma Buyers/ Supply Chain associates.
- For Indirect Material and Logistics – Invoice copy needs to be provided to the respective users/ Supply Chain Associates.
Indonesia
Hard Copy Invoices:
- Invoices should be sent to local Archroma Finance Department.
Archroma Finance Department, Account payable
Textile Effects:
Jl. Raya Bogor KM 27.3, Jakarta, Indonesia 13710
Malaysia
Hard Copy Invoices:
- Invoices should be sent to your local Archroma contact.
- For queries regarding invoices or payments, please refer to your local Archroma contact.
Singapore
Hard Copy Invoices:
- Invoices should be sent to your local Archroma contact.
South Korea
Hard Copy Invoices:
- An electronic copy of the invoice is required via National Tax Office and is expected to be sent to the Archroma assigned email address.
- For queries regarding invoices or payments, please refer to local Archroma Finance Department.
Taiwan
Hard Copy Invoices:
- Hard copy invoices are required for all Archroma legal entities in Taiwan.
- Invoices should be sent to Archroma Finance Department respectively according to Archroma business addresses listed below.
Textile Effects:
7F, No. 2, Lane 47, Sec. 3, Nangang Rd., Taipei City, 11563 Taiwan
Thailand
Hard Copy Invoices:
- Hard copy invoices are required for all Archroma legal entities in Thailand.
- Invoices should be sent to local Archroma Finance Department at the addresses below.
Textile Effects:
Archroma (Thailand) Limited
Account Payable, Finance Department
90/2 Moo.4 Bangpla Road. Muang Samutsakorn 74000 Thailand
Tax ID No. 0115542003825 Branch No. 00003
- For queries regarding invoices or payments, please refer to local Archroma Finance Department.
Vietnam
Hard Copy Invoices:
- Invoices should be sent to local Archroma Finance Department at the address below.
Archroma Singapore Pte Ltd. Taiwan Branch
TAIPEI 101 Tower, No. 7, Sec5, Xinyi Road., Taipei, 110, Taiwan
- For queries regarding invoices or payments, please refer to local Archroma Finance Department.
Europe, Africa, Middle East
For new invoices only:
- All European and Middle East countries:
emeainvoice@archroma.com
Hard Copy Invoices:
- May be sent to Archroma legal entities (addresses and instructions can be found below)
Help Desk:
For queries or assistance regarding invoices, statements, or payments:
- Germany:
aphelpdeskgermany@archroma.com - Switzerland:
aphelpdeskswitzerland@archroma.com
Hard Copy Invoices:
- All original invoice copies must be sent to:
Archroma Legal Entity (see chart below)
c/o Iron Mountain
s.r.o. PO Box 51 & 87
820 15 Bratislava
Please do not send documents such as statements, reminders or demands to the invoice address. These should be sent to the query email address.